Warranty & Claims
SolidCabin provides a limited material warranty for
factory-supplied cabin kit components. This is not a
whole-building or installation warranty.
Concealed Transit Damage or Missing Parts
Report within 10 calendar days after delivery and
before installation. Visible external transit damage
must be photographed and recorded on the carrier's
delivery receipt before unloading.
Incorrect or Non-Conforming Parts
Report within 30 calendar days after delivery and
before installation.
Manufacturing Defects
Factory-produced structural timber components and
factory-supplied aluminum doors, windows, and joinery
are covered for qualifying manufacturing defects for
24 months after delivery.
Download the full Limited Warranty & Claims
PDF
Contact project@solidcabin.com regarding a claim